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​ACCESSIBILITY STATEMENT

Demye Luxury Naturals

Updated: November 26, 2025

At Demye Luxury Naturals, we believe everyone deserves a beautiful, inclusive shopping experience. We are actively committed to making our website (www.demye.com) accessible to all customers, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Ongoing Accessibility Efforts

We continuously work to improve the accessibility and usability of our site through:

  • Alt text on all product and lifestyle images

  • Proper heading structure and semantic HTML for screen readers

  • Keyboard-navigable menus, buttons, and forms

  • High-contrast color ratios (minimum 4.5:1)

  • Resizable text up to 200% without loss of content or functionality

  • Clear focus indicators for keyboard users

  • ARIA landmarks and labels where needed

  • Captioned or transcribed video content (when present)

  • Accessible checkout forms with clear error identification

  • Skip-to-content links for faster navigation

Tools & Testing

We regularly test our website using a combination of:

  • Automated tools (WAVE, Axe, Lighthouse)

  • Manual testing with screen readers (NVDA, VoiceOver, TalkBack)

  • Keyboard-only navigation audits

  • Real-user feedback from the disability community

Compatible Assistive Technologies

Our site is designed to work well with popular screen readers, magnifiers, speech recognition software, and braille displays.

Feedback & Support

We welcome your input! If you encounter any accessibility barriers, have suggestions, or need assistance, please reach out—we’re here to help.

Email: hello@demye.com (we respond within 2 business days) Phone: (830) 313-5898 (toll-free, 9 AM – 6 PM EST, Monday–Saturday) 

When contacting us, please include:

  • The page URL (if applicable)

  • A description of the issue

  • The assistive technology you use

We will work quickly to resolve any reported issues and improve the experience for everyone.

Third-Party Content

Some features (e.g., payment gateways, live chat widgets, or embedded videos) are hosted by third parties. While we choose partners with strong accessibility standards, we cannot guarantee full control over their content. We actively encourage our vendors to meet WCAG 2.1 AA as well.

Our Commitment Is Ongoing

Accessibility is not a one-time project—it’s part of everything we do. We review and update our practices regularly and train our team on digital inclusion.

Thank you for choosing Demye Luxury Naturals. Together, we’re creating a more beautiful and accessible world, one radiant customer at a time.

With gratitude, The Demye Luxury Naturals Team hello@demye.com | www.demye.com

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